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Self-service support is available for all Microsoft 365 operated by 21Vianet users, and includes troubleshooting tools and videos, help articles and videos, as well as forums and wikis in the Microsoft 365 community. For more self-help resources, see Microsoft 365 operated by 21Vianet. You must be an admin for a business subscription to use these support methods. Explore learning tools to collaborate on projects together and independently, all in one place. Create equitable learning environments that help students develop knowledge with familiar apps essential to both academic and future career success.

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You can give feedback by selecting Help from the top menu, then Feedback. If your mailbox is full, we won't be able to reply to your request. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. Contact someone directly by selecting Start chat or Send emai

Issues that originate in customer networks fall outside of the Microsoft 365 support boundaries, and in these cases, customers must work with their networking team for assistance. The administrator is expected to provide initial assistance for the customer's users. However, if the administrator is unable to resolve issues with the help of self-service support resources, they should Contact support. Technical support for Microsoft 365 operated by 21Vianet subscriptions provides assistance with basic installation, setup, and general technical usage. If you're a volume licensing admin but are unable to access the admin center, you can create an online support request. With every subscription of Microsoft 365 operated by 21Vianet, 21Vianet support provides technical, presales, billing, and subscription support.

Powered by advanced PST repair algorithms, this tool can help you fix severe PST file corruption. Plus, you can save the repaired PST file in a new PST with the original folder structure or several other file formats, such as HTML, PDF, RTF, EML, and MSG. The Technician version of this software can even export the mailbox items from repaired PST files to Office 365. If your antivirus software includes integration with repair office 365 settings Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Outloo

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The remote assistance being discussed originates from the JustAnswer platform's automated system, as previously explained. Rest repair office 365 settings assured, I'm here to assist you with your concern and ensure that you have a positive and satisfactory experience. It may take no more than 3-5 minutes to type at times but I want to encourage you in knowing that I’m working on your solutio

21Vianet also expect customer to collaborate at reasonable level accordingly. 21Vianet assigns a severity level to a case when it's opened, based on an assessment of the issue type and customer impact. Examples of issue types and severity levels are shown in the following table. Authorized administrators can use the Microsoft 365 operated by 21Vianet portal to submit service requests online and access support telephone numbers. We can help you find a solution or connect you to technical support.

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